Job Information
TEKsystems Collections Repsresentative in Alpharetta, Georgia
I am currently assisting an Auto Finance company in hiring multiple Collections Agents. This role is located in Alpharetta, GA, however has the opportunity to earn a hybrid schedule after proven performance. This is a phenomenal company to grow your career in the Auto Finance industry and will have many opportunities to progress your career post completion of contract period.
Training: Fully on site for 1-2 months; has the ability to earn a hybrid schedule (2 days in office/3 days remote) after proven performance
Hours of Operation: 8am - 8pm Mon - Sat (Will receive a 40 hour schedule between hours of operation; will be required to work 1 Saturday per month)
Description:
Will primarily place Early Stage Collections (29-59 days past due) calls
Will place outbound calls and work to set up payment arrangements and assist customer in getting out of a delinquent status
Receives payments
High volume outbound calls are placed on an auto-dialing system
Held to key performance indicators such as conversion rate of setting up payment plans/collections
Minimum Qualifications:
6 Months of Prior Collections Experience (Preferably 1st Party)
2+ Years of Call Center Experience
Ability to commute to Alpharetta
Desired, but not Required Qualifications:
Bilingual ability (written/spoken) in Spanish
Auto Finance Experience
Prior Banking Experience
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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