Turner Broadcasting Associate BIT Engineer in Atlanta, Georgia


Posting Job Title:

Associate BIT Engineer

WarnerMedia Division:



United States - Georgia - Atlanta

Posting Job Description:

*The Turner Story *

Turner is a division of WarnerMedia along with our sister companies, HBO and Warner Bros., delivering brands like CNN, HLN, TNT, TBS, Adult Swim, Cartoon Network, Turner Sports and so much more! http://www.turner.com/

*See what it’s like to work at Turner! * Follow us on Instagram,TwitterandFacebook

The Job

BEST Engineering is Turner's Engineering function that delivers broadcast technology services to all of our brands. The Associate Broadcast & IT Support Engineer requires a basic understanding of technology and practices necessary to perform maintenance, installation in both studio and outside broadcast facilities in a fast-paced production environment. In-house production support of live and recorded programming requires a knowledge of broadcast and IT infrastructure which includes:

  • Technical spaces (control rooms & studios, cameras, switchers, audio mixers, multi-viewers, intercom system, monitors, graphic equipment, server/playback, etc.) and related supporting infrastructure in terminal gear/data center and master control areas, transmission sites and throughout any broadcast infrastructure plants supported by the team
  • 2) Associated production systems (A/V routers, data routers, RF/fiber transmission, tally, signal processing gear, CATV system, etc.)

    Turner BEST teams operate within an ITSM Service Management framework, supported by common processes around planning and managing changes. Adherence to our standard ITSM processes to minimize impact and deliver value to our customers is required, including documenting issues/requests and escalating as needed for problem management and resolution via our in-house service management system(s).

    While primarily providing facility-based support, there may be occasions requiring support of outside productions/events or to provide technical support to upgrade outside broadcast facilities. Any maintenance of Electronic Newsgathering (ENG) crew gear will be a shared responsibility with the field engineering team. Our Engineers collaborate with team members, clients and other support groups to troubleshoot and resolve issues with broadcast/multimedia systems and computers in our production environments. We expect our BIT Engineers to build good relationships amongst our client base and to provide excellent customer service.

**We operate in a 24/7 production environment. * Shift work on a rotating schedule may be necessary to meet the needs of our customers.

The Day-to-Day

  • 50% Depending on your location, maintenance/repair of ENG crew gear (field cameras, mixers, microphones, lights, etc.) may be required

  • 25% Perform technical support for critical/on-air production systems. Ability to back-up or assist other support groups and clients for non-critical systems and IT/PC gear, including installation, problem correction, removal/replacement, or other tasks as necessary to ensure continuation of customer work productivity and/or on-air transmission

  • 15% Participate on technology design, installation, and integration projects with complex, leading-edge technology in an increasingly broadcast IP and IT centric environment. This includes broadcast and server-based systems, data networking (e.g., routers, switches) and other comparable equipment
  • 5% Document quality standards, system anomalies, operational procedures, reference materials, and project work. Use of 1) AutoCad for system documentation and 2) ITSM ticketing tool to log incidents/requests. Ensure sufficient inventory of parts and technology supplies, working with procurement and asset management teams to order and track inventory
  • 5% May participate in remote assignments with engineers from across Turner. Represent the company in dynamic, multi-cultural environments and effectively interface with demanding broadcast personnel (e.g., on-air talent, producers) in a professional manner The Essentials

  • Typically one or more years of experience in television, multimedia content, IT client service or broadcast maintenance capacity, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment at the board level

  • Demonstrated experience with television or multimedia production workflows
  • Demonstrated familiarity with basic server, networking topology and operating systems (e.g., Windows, Unix, etc.);strong IP knowledge
  • Maintenance knowledge of broadcast equipment and programs
  • Ability to work all shifts associated with 24x7x365 production environments
  • Must be willing to be on call for covera ge of critical technical systems
  • Ability to perform varied tasks, document systems and processes, adapt to changing priorities, and the ability to solve complex technical problems independently are essential to be successful in this positi on
  • Good verbal and written communication skills
  • Experience with post-production suppo rt a plus
  • Must be able to meet the physical requirements of the role: bend, squat, crawl, climb, sit, stand, walk, push/pull, kneel, handle objects (manual dexterity), reach above shoulder level, use finger movements
  • Must be able to meet the intellectual requirements of the role: read/comprehend, write, perform calculations, communicate orally
  • Must be able to meet the environmental requirements of the role: is exposed to excessive noise, is around moving machinery, is exposed to marked changed in temperature and/or humidity, is exposed to dust, fumes, gases, radiation, microwave, drives motorized equipment, works in confined quarters
  • Capable of carrying/lifting 50 lbs. and climbing ladders for equipment and cable installation assignments
  • Ability to travel by commercial airlines, occasional travel with little advance notice
  • Must maintain valid personal business credit cards used during local and remote travel
  • Valid US Passport required
  • Willingness to learn Turner proprietary equipment and applications preferred
  • Past Manufacturer-provided broadcast training from companies such as Sony, Harmonic, Evertz, etc. preferred
  • Microsoft network certification preferred
  • Software programming skills (HTML, V.B., C++, scripting, etc) preferred
  • AutoCad, MS Office Suite, Visio experience preferred
  • Familiarity with ITSM Service Management processes preferred * The Perks *

  • Paid time off every year to volunteer

  • Access to well-being tools, resources, and freebies
  • 2018 Best Company for Working Mothers
  • 2018 Best Company for Dads
  • An in-house learning and development team to help shape and grow your career
  • Part of the WarnerMedia family of powerhouse brands Tur ner B roadcasting System, Inc. and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Requisition #:


Position Type:

Full Time

Area of Interest:


Business Unit_TBS:



Advertising, Cable/Broadcast Television Networks, Games – Development & Publishing, Online Content/Services