Turner Broadcasting Operations Engineer I, BEST- ESS Engineering Operations in Atlanta, Georgia


Posting Job Title:

Operations Engineer I, BEST- ESS Engineering Operations

Time Warner Division:



United States - Georgia - Atlanta

Posting Job Description:

The Turner Story

Turner is a division of WarnerMedia along with our sister companies, HBO and Warner Bros., delivering brands like CNN, HLN, TNT, TBS, Adult Swim, Cartoon Network, Turner Sports and so much more! http://www.turner.com/

See what it’s like to work at Turner! Follow us on Instagram , Twitter and Facebook

The Team

45 years ago we changed the face of television, and we continue that today by building and delivering next-generation entertainment and technology solutions across the globe.Our innovations impact advertising, data management, information security, content creation and delivery, business operations, broadcasting and ultimately, the fan experience.

As a technologist at Turner, you will work at the intersection of art and science. You’ll work for brands that inform and entertain the world including [adult swim], Bleacher Report, Boomerang, Cartoon Network, CNN, ELEAGUE,FilmStruck, Great Big Story, HLN,iStreamPlanet, Super Deluxe, TBS, Turner Classic Movies (TCM), TNT, truTV and Turner Sports– which includes the NBA, NCAA March Madness, Major League Baseball and the UEFA Champions League.You’ll be part of a company that enables community and belonging by creating content that connects with fans when, how and where they want it.

The Role

The Operations Engineer performs multiple job responsibilities in the BEST Command Center (BCC), a 24x7x365 central command center for on-air and broadcast emergencies, live QC technology, and design and implementation support for News & Entertainment technology projects.

*The Day to Day *

The job responsibilities of the Operations Engineer are to support all of the primary functions of the BCC and include the following:

  • Live QC and Commercial Ingest
  • Use of specialized Live QC technology to ensure the highest quality of all incoming signals into the News networks
  • Work with Commercial/Promo Ingest equipment to maintain the quality of the commercial servers content and protect the commercial revenue stream Serves as Tier 1 support for service triage and dispatch
  • Provides first call response for broadcast and on-air emergencies, ensuring all incidents and service requests are properly documented, classified, and assigned; dispatched from the BCC as needed to perform on-site troubleshooting and issue resolution
  • Specialized Support for BIT Teams and Projects under minimum direction of the engineering support teams
  • This position will provide assistance in maintaining the Broadcast Technical Infrastructure and provide labor for project execution, including cabling and equipment racking

*This role works in a shift environment with periodic shift rotation and days off.

*The Essentials *

  • Must possess a background knowledge of some combination including Broadcast Engineering, Live Video Production, Information Technology, Customer Support, Networking, Computer Science, and Troubleshooting skills
  • Minimum of a two-year Technical Degree in Computer Science, Information Technology, or Broadcast Engineering; or equivalent education / experience / training
  • Computer Repair / Electronic Repair / Software and Hardware Troubleshooting experience
  • IT Networking and System Administration Experience
  • Outstanding written and verbal communication skills, including technical and business writing
  • Customer Service experience
  • Focus and attention to detail during repetitive tasks
  • Ability to excel working on their own as well as in a team environment
  • Ability to resolve complex technical problems in a timely manner
  • Self-motivation with a passion for technology and learning
  • Programming or Scripting involving Java, .NET, HTML, PHP, JavaScript, and/or NodeJS a plus
  • Database Administration experience with MySQL, Oracle, MSSQL, and/or MongoDB a plus
  • Comfortability with Windows 7, OS X, CentOS (Linux experience is a plus)
  • Helpdesk / Service Desk Experience (highly desirable)
  • Flexibility to work in a shift environment with periodic shift rotation and days off

The Perks

  • Paid time off every year to volunteer
  • Access to wellbeing tools, resources, and freebies
  • 2018 Best Company for Working Mothers
  • An in-house learning and development team to help shape and grow your career
  • Part of the WarnerMedia family of powerhouse brands

Turner Broadcasting System, Inc. and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Requisition #:


Position Type:

Full Time

Area of Interest:


Business Unit_TBS:



Advertising, Cable/Broadcast Television Networks, Games – Development & Publishing, Online Content/Services