At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.

As the Sr Product Manager, you will be accountable for ensuring product solutions across a diverse product & technology organization are viable, valuable and technically feasible. This role will support the growth and development of associate and product leads by coaching them in a customer centric and collaborative environment. This person will bring experience and knowledge of modern methods of product discovery and methodologies.

Key Responsibilities:

• Develop, maintain, and monitor product discovery efforts, understanding the customer and stakeholder communication from a product intake and understanding of personas.

• Partner with product leads, product managers, and engineering leads to create and maintain the product roadmap.

• Clearly articulate the product vision and strategy.

• Develop success metric and measure performance of deployed features and customer interaction within our platforms.

• Support and validate user stories, case studies, product discovery, user personas and acceptance criteria for product delivery and sprints in collaboration with the Product Managers.

• Provide deep knowledge of our users and customers, and the data about how our customers engage with our products that is easily understood by software development teams and Product Managers.

• Collaborate with the delivery team toward successful deployment of product updates, features and communicate delays and issues.

• Facilitate and document UAT and business acceptance criteria.

• Create a clear path to the desired outcome and be accountable for fulfilling each product deployment goal and objective.

• Proactively ensure important tasks and decisions are made while advocating toward solving the customer problem.

• Communicate to other teams and leadership on status of product initiatives and roadmap objectives.

• Create innovative solutions that solve customer problems across a diverse set of global customers

Product Operations Liaison:

• Monitor, evaluate and help mitigate risks along with the delivery team.

• Evaluate , create and support an efficient support and operations process between operations and the product development team.

• Understand internal customer problems and solutions to help our operations team be more efficient with great ability to serve and support our customers.

Your Qualifications:

• Experience managing product business strategy and technical projects that require customer/stakeholder interaction.

• Understand User Centric UI/UXUnderstand data patterns, integration and analytics and understand how to create solutions to support our customers.

• Proven ability to engage with both individual contributors and leaders of all levels and forge constructive and collaborative relationships.

• Ability to quickly learn new technical concepts with minimal guidance.

• Experience working with Agile teams and familiar with Agile methodologies.

• Experience working in a customer-centric product driven organizationExceptional facilitation, written, interpersonal, and communication skills.

• Experience with technical software implementationsSalesforce knowledge - not required but helpfulKnowledge of AWS.

• Experience with Atlassian suite (Confluence, Roadmaps & JIRA)