Company Overview:

Empowering Health, Enriching Lives: True Care’s Enduring Mission

At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.

Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.

We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare.

Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.

At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow.

Reports to: Director of Compliance

Job Summary: The Home Care HR Coordinator is responsible for ensuring through regularized auditing that True Care is adhering to all relevant governing bodies to its business by the New York State. The Compliance Auditor is communicating with all Branch Offices to ensure ongoing compliance and DOH guidelines.

Responsibilities include:

Documentation:

• Prepares for internal audits by researching materials being requested and formulating a plan of action

  Communication:

• Communicates audit progress and findings by preparing reports and providing information in meetings.

• Recommend improvements in internal compliance structure and accomplishing compliance work requirements with successful auditing

• Enhances compliance department and organization reputation by accepting ownership for accomplishing new and different requests

• Communicates weekly pre-conflicts to all Branch Team Leads in order to reduce the number of conflicts that are then produced

• Follow up with all conflicts to conflicting agencies and documents accordingly. Share results with the Compliance Team weekly

  Reporting and Tracking:

• Ensure that all documentation is uploaded accurately in all personnel records.

• Ensures compliance with regulations and controls with the NYS Dept. of Health by examining and analyzing records, reports, operating practices, and documentation

• Maintain knowledge of all required New York State DOH regulations for HHAs

• Track all conflicts and share information with the Payroll Manager and Director of Compliance.

  Job requirements:

• High School diploma or equivalent

• Fluency in Spanish required

• Experience using HHA Exchange

• Strong Verbal & Written Communication- Clear and Concise

• 1-2 years of compliance auditing experience preferred

• 1-2 years of analyzing conflicts and pre-conflict reporting

• Excellent computer skills are necessary, demonstrated ability to use Word- processing or database programs

• The ability to multi-task and shift priorities when necessary and while meeting deadlines

• High-stress tolerance -- thrives in a high-pressure environment

• Some knowledge of health/home care policy environments or policy-related roles

• Ability to manage time efficiently

  True Care provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.

Department

Compliance

Employment Type

Full-Time

Compensation

$23 per hour