Sr. Technical Account Specialist, Motorola (Egypt based)

General Information

Req #

WD00064752

Career area:

Sales Support

Country/Region:

Egypt

State:

Cairo

City:

Cairo

Date:

Wednesday, May 15, 2024

Working time:

Full-time

Additional Locations :

• Egypt - Cairo

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

Description and Requirements

Innovation is at the heart of Motorola, but it doesn’t stop with our Smartphones, it is in everything that we do. We are currently looking for a Senior Technical Account Specialist for Motorola and you will report to our Senior Business Development Manager, Motorola (based in the UK).

Your primary duties are:

• Responsibility for ensuring the quality and completeness of customer Smartphone submittals and milestones

• Ensure that critical issues are addressed prior to launch. Provide regional/carrier input into RRR risk assessment

• Facilitate Motorola development engineering staff and make sure that team is addressing the prioritized customer issues

• Provide new carrier test cases to field engineering team

• Assessing and negotiating product compliance to customer requirements, establishing back end product schedule, and obtaining customer approvals

• Execution of tests of static functionality and personalization of equipment

• On-site support in the execution of homologation tests (Static and in Movement)

• Escape Defect Analysis with Field Test Engineer team

• Support on technical assessment of marketing material definition

Your key responsibilities:

• Bachelor’s degree in Electronics, Telecommunications Engineering or Computer Systems Science & at least 2 years of professional work experience

• Fluent English and fluent Egyptian language

• Creativity and negotiations skill to be able to speak with the customers

• Availability to travel (approximately 20%)

Your Qualities/Skills:

• Usage of cellular equipment and basic knowledge of the Android operating system

• Knowledge of Smartphone technology such as display, camera and Radio Frequency; Software architecture and process knowledge

• Knowledge of IP telecommunications networks, cellular networks (WiFi, Bluetooth, USB) and cellular communication technologies (2G, 3G, 4G, VoLTE, VoWiFi and others)

What Lenovo Motorola can offer you:

• An exciting job with great opportunities for success

• A good potential to grow both professionally and personally

• Very nice and stimulating office environment

• Performance based rewards & flexibility

• and much more!

We are looking forward to speaking with you!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

• Egypt - Cairo

• Egypt

• Egypt - Cairo