Job Information
TCR North America Key Account Manager in Franklin Park, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11833810
ABOUT THE JOB
We are seeking a highly motivated and experienced individual to join our team as a Key Account Manager based out of Chicago, Illinois, Detroit, Michigan or Newark, New Jersey.
They will be responsible for maintaining and expanding customer relationships. They will also develop and execute strategic account plans to drive growth and maximize revenue from key accounts.
WHERE YOULL CREATE THE MOST IMPACT
Develop and maintain strategic long-term trusting relationships with customers to accomplish organic growth and long-term company objectives
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams to ensure product and service delivery meets quality standards.
Oversee a detailed record of client invoicing, to include invoice dates, confirmations, payment dates, methods, and statuses.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
THE IDEAL CANDIDATE
Bachelors degree in related field preferred
- Proven experience as key account manager
{=html} <!-- --> - Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Effective problem-solving skills
Strong negotiation and leadership skills
Ability to handle multiple customer accounts
WHY TCR AMERICAS?
Part of a solid and growing international group
A company with short decision lines where our employees are central to the success of the company
An environment where you can develop and grow
A competitive hourly salary, depending on experience
Multiple employee benefits:
o Medical Health Insurance
o Vision Insurance
o Dental Insurance
o ST & LT disability insurance
o Life Insurance
o 401k plan after 30 days
o PTO increasing up to 20 days
o Paid sickness per annum
o Provision of all PPE
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Professional development assistance
Vision insurance
Schedule:
Day shift