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House of Blues Data Product Manager (12month FTC) in London, United Kingdom

Job Summary:

Data Product Manager

Live Nation

Location: London (hybrid)

Working Hours: 12months Fixed Term Contract

Company Overview:

The Live Nation Digital Technology Team (LNDT) stands at the forefront of enhancing the fan experience across 100+ international Live Nation Entertainment websites, spanning 51 countries and 29 languages. As the online face of the business, we facilitate fans' discovery and purchase of tickets for events they simply cannot miss out on. Data plays a pivotal role, with over 91 million monthly website visits and a customer base exceeding 40 million.

Job Description:

Live Nation International is seeking a talented Data Product Manager to join our London team. In this role, you will be instrumental in driving data product initiatives across 54 countries, collaborating with various festival, venue, promoter, tour marketing, and sponsorship teams. Your responsibilities will include research, definition, validation, and delivery of data products, ensuring alignment with global standards and business needs.

Key Responsibilities:

  • Research and define the product roadmap for international Live Nation Entertainment departments and divisions across 55 markets, working closely with international stakeholders, marketing teams and internal data service teams.

  • Own end-to-end delivery for roadmap items, enhancements, and bug fixes, ensuring adherence to global standards.

  • Collaborating with data engineering and data science teams to define data models, pipelines, and algorithms that power data products.

  • Expertly document requirements translating business needs into technical specifications, utilizing tools such as JIRA and agile user story writing.

  • Monitor performance and measure impact (adoption, production issues, etc.) of product enhancements/releases, driving clarity on product iteration.

  • Create and track measurements to enable successful design, build, launch, and when needed, wind-down of multiple products.

Required Technical Skills:

  • Strong product management experience, working with internal data platforms, data warehouses or similar.

  • Excellent analytical and problem-solving skills, with the ability to take complex data and requirements and transform them into actionable insights and solutions.

  • Excellent communication skills, adept at gathering requirements and training marketers on functionality while effectively communicating with engineers.

  • Experience connecting directly to data sources and writing SQL queries; experience with Python, Spark, or Databricks is a plus.

  • Expertise in documenting requirements translating business needs into technical specifications.

  • Experience with JIRA/agile user story and acceptance criteria writing.

  • Knowledge of data privacy and security regulations (e.g., GDPR, CCPA) preferred.

If you are a technically savvy individual with excellent communication and organizational skills, passionate about driving data-driven decisions in a global entertainment context, we encourage you to apply for the Data Product Manager position at Live Nation Digital Technology. Join us in shaping the future of live entertainment experiences worldwide.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid

About Us

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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