Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

Enterprise Data Sharing Solutions (EDSS) is part of the Enterprise Data Governance, Digital & Data Platforms (EDGP) organization, which sits within Enterprise Digital and Data Solutions (EDDS). EDSS improves Amex data privacy & data sharing through the implementation of modern data sharing capabilities and strategies that enable faster speed to market while enhancing safe sharing connections.

The Manager / Senior Manager — Digital Prod Ops – Enterprise Data Management will support the activation of third-party data management at American Express. Coordinating across a diverse cross-functional group of teams and leaders, this role will be critical in enabling the uplift of existing policies, processes, and practices that relate to third parties’ access to AXP data under the Enterprise Data Management / Data Lifecycle Management efforts.

How will you make an impact in this role?

• Support and maintain the end-to-end program management for prioritized third-party data risk types under the Enterprise Data Management program efforts—including supporting standing cross-functional meetings, recording progress toward sub-workstream milestones, and coordinating with workstream stakeholders

• Align with owners and set expectations for their roles and accountability with respect to the third-party data risk program and Enterprise Data Management requirements

• Be responsible for the progress, reporting, and completion of certain deliverables /sub-workstreams—which could include working with (a) Enterprise Data Governance Colleagues on mapping of high-impact Enterprise Business Capabilities to external data transfers, (b) EDSS teammates on external data scanning capabilities, and (c) Policy and Process owners on the policies, processes, risk assessments, and other supporting standards and procedures

• Liaise with and own relationships with teams responsible for third-party data risk program deliverables

• Manage or lead discreet projects in support of Enterprise Data Management Workstream 5—e.g., partner with GCO on a regulatory requirement review, create recommendation for uplift of risk assessment questions

• Work with Director, Digital Prod Ops – Enterprise Data Management to run Enterprise Data Management Workstream 5—including planning and prioritization of initial deliverables, managing a multi-year roadmap, and making recommendations for how to achieve milestones

Minimum Qualifications

• Significant years of experience delivering technology-driven business solutions across the enterprise or in a similar role.

• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.

• Understanding of compliance/regulations are preferred but not mandatory.

• Attention to detail, with demonstrated proficiency in creating transparent, well-communicated, and scalable processes, while leading the implementation of those processes across a matrixed environment.

• Ability to understand and communicate complex technical concepts & processes to a wide variety of audiences.

• Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence to achieve critical business goals.

• University degree or higher

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Product

Primary Location: United Kingdom-London-London

Schedule Full-time

Req ID: 24006689