Do you want to positively help change the healthcare industry — and the world — by working at the forefront of AI-powered clinical innovations that are truly transforming the clinician-patient relationship? If this kind of work fuels your passion, come join the pioneer and leader in conversational AI as we help unburden physicians, clinicians, and radiologists around the world while promoting better outcomes for patients. Together, through technology and your enthusiasm for driving greater access to a better standard of care, we will keep discovering new and better ways to capture clinical information and make a meaningful difference for both patients and clinicians across the continuum of care.

Our French speaking region has an exciting opportunity for a dynamic and proactive Project Manager Technical Consulting to join a close knit team - you’d be client facing and work with end customers and partners, driving successful delivery of Nuance’s cutting edge AI and cloud based products such as Dragon Medical One, Dragon Medical Direct and Dragon Medical SpeechKit to the French market. You’ll be responsible for a mix of project management, system deployment, end-user training and partner related services such as product trainings and optimization visits.

Responsibilities

Additionally, this role will facilitate proper management and resolution of technical support incidents by working together with Support personnel. By maintaining a long-term relationship with customers, you will gain an understanding of the French market and will identify customer’s needs, their goals, and convey them to Product and Sales Managers. This is a challenging role that requires ability to apply excellent problem solving and troubleshooting skills, great client facing and client support skills, and excellent knowledge of French language.

The role will work together with our local sales team and be part of the regional Customer Success Organization in France. Travel of up to 50% (mostly within France and Belgium) will be required eventually.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Finance, Business, or relatedfield AND 3+ years leadership experience in relevant area of business

• OR equivalent experience.

• 3+ years of experience Knowledge of the Healthcare IT market (solutions like EHR, RIS/PACS, etc., working in hospital environments)

• Business level fluency to read, write and speak French and English.

Additional or Preferred Qualifications

• 5+ years leadership experience in relevant area of business.Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

• Profound IT knowledge (Microsoft client and server operating systems, office applications, basic concepts of software development, etc.)

• Hands on project management experience within IT

• Excellent communication skills

• Analytical / problem solving skills

• Proactive way of working

• Team spirit

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .