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Siemens Working Student (f/m/d) for Service Support Role in IT at Siemens Financial Services in Munich, Germany

Job Family: Internal Services

Req ID: 413709

Mode of Employment: Limited; max. 20 hours/week

Develop what will be important tomorrow.

How will we travel, communicate, and use energy in the world of tomorrow? Work on the right answers with us. We are looking for bright minds – thinkers with a passion for practical matters. In short, people who can turn their questions and ours into exciting new discoveries. When you join our team as one of our working students, you will find many opportunities to get involved. Seize the chance to be part of our global network, make key contacts, and get your career as well as your personal life on the best track. Our teams are curious to meet you.

Change the future with us.

  • You will analyze data in Tableau and generate reports using Tableau or Excel for analysis.

  • You will create internal communication channel posts.

  • Moreover, you will interact with internal clients via video call or chat, and provide recommendations based on their requirements.

  • You will develop knowledge management documents and operation manuals, and contribute to their ongoing development.

  • You will maintain detailed records of customer interactions, comments, and complaints.

Use your skills to move the world forward.

  • You are currently studying in a IT field or a related field.

  • You are proficient in Microsoft 365, Windows 11, and other operating systems (e.g., iOS, Android).

  • Ideally, you have a good knowledge of Microsoft Active Directory and Virtualization.

  • Previous working experience with customers and modern ticketing systems is a plus.

  • You are familar with ServiceNow.

  • You have exceptional communication skills in both German and English, both written and verbal.

  • You are self-motivated, detail-oriented with a strong willingness to learn and be trained.

We’ve got quite a lot to offer. How about you?

www.siemens.de

if you wish to find out more about Siemens before applying.

Do you have questions about the application? Here (https://new.siemens.com/de/de/unternehmen/jobs/faq.html) you will find answers to frequently asked questions.

If you have more questions please contact: www.siemens.de/fragenzurbewerbung

www.siemens.com/careers

if you would like to find out more about jobs & careers at Siemens.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities (https://new.siemens.com/de/de/unternehmen/jobs/arbeiten-bei-siemens/inklusion.html) .

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