Accounts Receivable Coordinator (Billing and Collections)

Job Description:

We are looking for a detail-oriented individual with a minimum of 2 years customer service experience; Billing and Collections experience helpful, but not required. Individual will take ownership of an A/R portfolio of our present clients. You will work closely with the Accounts Receivable team and interdepartmental.

The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator; both verbally and in writing; as he or she will frequently deal with our clients and all levels of management within the Company.

Job Requirements

Responsibilities include but are not limited to:

· Responsibilities for Billing include but are not limited to:

• Printing and emailing/mailing weekly Special Invoices

• Handle selected portfolio of external billing accounts (invoice & upload to 3rd party site)

• Sorting and prepping monthly invoices for mailing

• Generating Invoices for client who require customized invoices

• Obtain client purchase orders to allow for billing, and uploading to external sites

• Conduct account research and analysis to ensure all billing is accurate

  · Responsibilities for Collections include but are not limited to:

• Daily communication with clients by phone and email

• Identify and communicate any issues clients are having with billing or service with Management

• Maintain assigned AR portfolio in a proper manner, keeping accounts as current as possible

• Develop relationships with clients to ensure open, positive communication and timely payments from clients

  · Document all communication and work done on accounts in Company software

  · Ability to solve problems and effectively communicate solutions to clients and Company staff

  · Complete administrative tasks and other related duties as assigned

  Desired Experience

  · 2+ years customer service

  · Excellent communication skills

  · Proficiency within Microsoft office, particularly excel

  · Previous billing and/or collections experience is a plus but not required

  · College degree preferred