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SMBC Transformation Project Manager - Director in New York, New York

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $179,000.00 and $199,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

Manage end-to-end delivery for large-scale transformation program or portfolio of programs. Engage stakeholders across multiple business divisions to ensure alignment and participation and agree on target end state and ownership. Monitor delivery throughout the life of the transformation effort and assess outcomes to ensure completeness and sustainability.

Role Objectives: Delivery

  • Lead high priority remediation and transformation programs that cover, among other components, organizational design, process improvement, and technology implementation.

  • Manage end-to-end delivery against large-scale transformation program or portfolio of programs. Define program stakeholders, scope, timing, resource requirements and deliverables.

  • Engage stakeholders across multiple business units and functional areas to ensure alignment and participation and agree on target end state and ownership.

  • Identify and mobilize subject-matter experts throughout the organization to contribute as required.

  • Monitor delivery throughout the life of the transformation effort and assess outcomes to ensure completeness and sustainability.

  • Modify program plan and/or timelines as necessary in coordination with business stakeholders.

Role Objectives: Interpersonal

  • Form strong partnerships with business stakeholders across the enterprise, with emphasis on the front office / line of business and enablement of business growth, to agree and refine program scope, timelines and target deliverables.

  • Promote coordination between program work-streams to ensure alignment and awareness of over-arching program objectives.

  • Partner with impacted product and process owners to drive towards program delivery and objectives.

  • Share expected outcomes and impact assessments to encourage buy-in on target end state.

  • Cultivate and maintain internal network of subject matter experts to advise on questions and contribute to program delivery as required.

  • Align with transformation teams in other regions or disciplines to share best practice and collaborate on cross-divisional or cross-regional initiatives as appropriate.

Role Objectives: Expertise

  • Demonstrate a strong awareness of business stakeholder requirements and organizational context through delivery of complete, timely and sustainable transformation outcomes.

  • Leverage excellent organizational skills to establish and manage well-structured transformation teams with clear roles and responsibilities.

  • Employ communication skills to articulate a clear vision of transformation deliverables and encourage buy-in across all stakeholder groups, including business leadership, process owners and infrastructure partners.

  • Continuously solicit feedback and insights from stakeholders and subject-matter experts to inform improvements to program deliverables and plans.

  • Engage Six Sigma, lean and/or agile techniques as appropriate.

Qualifications and Skills

Recommended years of experience: 10

Additional Requirements

D&I Commitment

Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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