Sr. Systems Administrator

​Operations & Technology

Network Production Support​ 

Puerto Rico 

General Responsibilities

Administers monitoring tools to ensure the best performance and availability of servers, network devices and applications. This includes installation, configuration, tuning, troubleshooting and documentation. Participates in the release management process and ensure that the proper monitoring is implemented. Proactively implement new monitors that help to detect any degradation or interruption of the service. Monitors operating systems tool parameters in applications to determine adjustments to be made according to customer or organizational needs. Performs maintenance to the tools and make required upgrades when needed. Notify, document, and appropriately refer when a server or application is reporting an incident, making the changes necessary for optimal performance. Provides support according to operational needs, migrations, obsolescence, capacity management, critical incidents, and problem resolution. 

Performs duties through methods and actions that are consistently ethical and in total compliance with the laws, applicable regulations, Code of Ethics, corporate policies and guidelines and rules of conduct. Completes corporate trainings and certifications intended for the detection and prevention of money laundering related activities and fraud, insider training and conflict of interest policies and procedures, as applicable.

Education and Experience Required

Bachelor's degree in computer engineering, Computer Science, Information Systems, Information Technology, or related fields, from an accredited institution is desired.
Around ten (10) years of experience working with Networking Infrastructure and/or Unix/Windows servers and IT systems infrastructure is required. 

Knowledge and Skills Required

Knowledge and Skills Required
-Monitoring Tools, Knowledge of SNMP protocol, due is the most common way to communicate in the monitoring tools.
-Skills in; WAN, Network Security, TCP IP, Wireless, Information Technology, LAN and Windows and Unix servers.
-Participating in strategic and tactical planning activities with business units to understand their vision and roadmap requirements, providing Business Opportunity.
-Scripting skills (for configuration and editing monitoring tools).
-Critical thinking, problem-solving, and decision-making are three crucial strengths that are required from a good business analyst.
-Ensure efficiency of IT infrastructure.
-Resourcefulness and problem-solving aptitude.
-Excellent Teamwork and Customer service-oriented skills.
-The stress level in a Business Systems Analyst job can vary, but it often involves moderate to high levels of stress due to tight deadlines, complex problem-solving, and the need for effective communication and collaboration.
-Excellent communication skills in English and Spanish, both written and oral
#LI-DNI 

Additional Information

Monday to Friday 08:00 to 17:00  

Available to work extended hours, weekends and/or holidays as needed and the availability to travel as required supporting projects in the region. 

“Evertec Group, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, marriage, sexual orientation, gender identity, national origin, age, genetic information or condition, political affiliation, religious ideology, being a victim or perceived victim of domestic violence, sexual assault, or harassment, serving or having served in the Armed Forces of the United States, disability status, or any other protected category by Puerto Rico or US Federal law.EEO is the Law Poster. If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, please contact the People & Culture Department in advance at (787) 759-9999 or send an email totalentacquisition@evertecinc.comin order to accommodate your special needs. Evertec is an employer with E-Verify to verify the eligibility for employment of all the new employees.Participation Poster. Drug-free company. Equal Employment Opportunity/ Affirmative Action for Women/Veterans/People with Disabilities.”