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The Boston Consulting Group Associate/Senior Product Manager/Product Owner (Salesforce) - BCG X in Seattle, Washington

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do BCG continues to expand its Marketing, Sales & Pricing practice and experience increasing demand, particularly in the areas of B2B Sales. We are thrilled to expand our breadth and depth of expertise in this space, especially in Sales and Customer Success technology, CRM Sales Cloud & Service Cloud implementation, and familiarity with B2B Sales and Customer Success best practices. We are currently looking for a Product Owner at the associate/senior level who is familiar operating with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and/or Revenue Cloud. Ideal candidates will have experience as a product owner delivering solutions in the areas pertaining to B2B Sales including Campaign to Cash, and Sales Enablement, Sales Automation / Customer Success via relevant Sales Technologies (e.g. CRM, Salesforce, etc.), BI, Analytic & Recommendation Technologies (e.g. , Tableau, PowerBI, CRM Analytics, Python), understanding of core B2B Sales Models and Digital Engagement Channels (e.g. Email, eCommerce, Virtual, etc.) and execution of all of these across highly cross-functional teams (e.g. Sales, Marketing, Product, Offers, Success etc.) are essential. In this role you will: Be the authority within a multi-disciplinary team to determine the optimal strategy to identify highest value use cases to unlock GTM across Marketing, Sales, and Service Lead roadmap creation, strategy, execution, and optimization for clients around digital transformation with SFDC as a platform Own multi-channel growth strategy based on marketing, sales, pricing, and digital self-service Define, execute, analyze, and optimize sophisticated Salesforce technical use case focused on pilot to scale mapping to quantitative impact Collaborate with X and core leadership to drive execution and implementation of identified use cases and roadmap Be value oriented by defining and validating core KPIs that will be achieved through execution of the SFDC strategy and roadmap such as customer acquisition, retention, share of wallet, win rate, ROI etc to drive the business Build on BCG's differentiation by building truly unique capabilities around media, technology, customer journey, and Growth operating models B

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