Job Summary and Mission

We are seeking a dynamic and experienced Cybersecurity program manager to play a key role in shaping , managing, and owning all Cybersecurity program engagement, communications, and content efforts. In this role, you will be responsible for developing and implementing comprehensive communication and engagement strategies to raise awareness,

educate, and engage internal stakeholders in Cybersecurity matters. A key focus will be on storytelling and visual content creation to effectively convey complex Cybersecurity concepts to a broad audience.

Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Communication Strategy - Develop and execute a strategic communication plan that aligns with cybersecurity objectives, ensuring consistent messaging and brand representation.

• Storytelling - Craft compelling narratives that make cybersecurity relatable and understandable for a wide audience. Translate technical jargon into easy-to-understand stories.

• Visual Content Creation - Create engaging visual content such as infographics, videos, and graphics to support communication initiatives. Collaborate with graphic designers, illustrators, and video editors when necessary.

• Content Management - Manage and maintain a library of communication materials, including articles, blogs, and other written content.

• Stakeholder Engagement- Build and maintain strong relationships with key stakeholders, including partners, management to ensure effective communication.

• Event Coordination - Plan and coordinate cybersecurity events, town-halls, and ensuring successful execution and participation.

• Collaborates with IT and business leadership on annual strategic planning for the program.

• Monitoring and Evaluation - Implement metrics to assess the impact of communication efforts and adjust strategies based on data insights.

• Team Collaboration - Work closely with the cybersecurity team, marketing, PA, and IT teams to ensure alignment and collaboration in communication efforts.

Summary of Experience

• Experience as a senior project manager in technology or in a software development setting (3+ years)

• Experience working in technology or in a software development setting (5+ years)

Required Knowledge, Skills and Abilities

• Minimum of three years’ experience as a senior project manager in IT or a software development setting; must have at least five years overall experience in project management and communications.

• Preferred Bachelor's degree in Communications, Marketing, or a related field. A degree or certification in cybersecurity is a plus.

• Strong storytelling skills with the ability to translate technical details into compelling narratives.

• Excellent written and verbal communication skills.

• Familiarity with cybersecurity concepts, threats, and best practices.

• Strong project management and organizational skills.

• Ability to work collaboratively in a cross-functional team environment.

• Understanding of data analytics and measurement of communication effectiveness.

Leadership and Communication:

• Leads by example – with confidence, a positive attitude, patience, honesty and integrity, and a strong sense of

• commitment.

• Ability to ‘read the room’, to know what is possible and what is not, and to know how to navigate program and project

• engagements efficiently and effectively.

• Ability to engage in difficult conversations that result in positive, actionable outcomes.

• Ability to navigate complex and diverse landscapes effectively.

• Seeks and provides honest, transparent feedback.

• Ability to build and lead high-performing project teams.

• Ability to set expectations and hold individuals and team members accountable to their commitments.

• Drives decision-making that favours compromise and alignment over consensus-building.

• Good facilitation skills; ability to adapt approach to different types of engagements.

• Good written and verbal communication.

Acumen and Learning Agility:

• Deep understanding of technology program and portfolio management practices.

• Expert-level knowledge of standards and practices for technology project lifecycle management activities

• and deliverables.

• Proficiency in visual content creation tools, such as Adobe Creative Suite, and experience with video production/

• editing.

• Advanced skills in the MS Office Product Suite, particularly Word, Excel, and PowerPoint.

• Demonstrated crisis communication experience is a plus.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.