When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Executive, Administrative Assistant will ensure smooth and efficient day-to-day operations. The ideal candidate will be responsible for managing the administrative functions of the organization, implementing and improving administrative policies and procedures, and providing administrative support to department heads. The Executive, Administrative Assistant will work closely with senior management to ensure all administrative tasks are completed accurately and efficiently.

What You'll Do

• Manage and oversee the administrative support team, including hiring, training, and performance management.

• Develop and implement administrative policies and procedures to ensure efficient and effective operations.

• Provide administrative support to department heads, including scheduling meetings, managing calendars, and coordinating travel arrangements.

• Collaborate with senior management to ensure administrative tasks are completed accurately and efficiently.

• Manage and maintain electronic and physical records and files, including confidential information.

• Oversee the management of office supplies, equipment, and facilities.

• Develop and maintain strong working relationships with internal and external stakeholders.

• Monitor and report on the team's performance and identify areas for improvement.

• Provide leadership and guidance to the administrative support team to ensure excellent customer service is provided to all internal and external stakeholders.

• Ensure compliance with company policies, procedures, and regulatory requirements.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What you have

Minimum education, skills and experience required.

• Excellent organizational, planning, and time management skills.

• Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.

• Demonstrated ability to manage a team and prioritize tasks in a fast-paced environment.

• Experience developing and implementing administrative policies and procedures.

• Knowledge of office software and equipment, including Microsoft Office Suite and office management software.

• Strong problem-solving and decision-making skills.

• Ability to maintain confidentiality and handle sensitive information.

• Ability to work independently and as part of a team.

• Willingness to work flexible hours as needed.

Preferred education, skills, and experience.

• Bachelor's degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in administrative support, with at least 2 years in a managerial or supervisory role.

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

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Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (https://salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy, here (https://mandatoryview.com/productview) for federal job applicant notices, and here (https://acrobat.adobe.com/link/review?uri=urn%3Aaaid%3Ascds%3AUS%3A5637b18d-10f3-4877-a3fe-481683f1eb1c) to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.