Microsoft is looking for a Client Director for one of our Global & Strategic accounts within the Industrial and Manufacturing industry. In this role, you will create and lead strategies for this high-profile account to yield high-volume sales and open new opportunities for both Microsoft and its partners that are aligned to goals, outcomes, and forecasts.

We are looking for someone who can proactively build and expand the strategic network of key internal and external partners and decision makers to ensure execution of core tasks and account transactions, and to provide a comprehensive account management experience. This also requires cultivating, leveraging, and managing a strategic set of relationships and the use of Microsoft business-value sales strategies throughout multiple levels to establish alignment on long-term goals and secure buy-in and execution.

The Client Director will have a broad and deep understanding of the Industrial and Manufacturing industry to identify opportunities to drive optimizations and new workloads based on the customer's strategy. The Client Director needs to understand the drivers of business and technology transformation and leverage their deep knowledge to engage internal teams to accelerate co-innovation and digital transformation and strategy. Further, knowledge of and experience with Microsoft's product landscape, solutions, and strategy will be critical to generate insights, provide thought leadership, and address the client's needs and translate them into Microsoft solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• You conduct ongoing executive mapping exercises to ensure alignment across key internal and external groups. Additionally, you provide thought leadership and strategic co-innovation ideas, and challenge customers when appropriate to think differently and offer alternative industry-specific points of view.

• You set the organizational tone for building and maintaining long-term strategic customer relationships and for driving larger impact for the customer.

• You build trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. You anticipate market changes to drive new industry relevant cloud solutions to customers. You proactively explore and uncover technologies and confirm customer interest.

• You also lead the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome.

• You bring greater customer/partner ecosystem together with the customer to discuss how to enrich the customer's value to their customers, and create mutually agreed upon roadmaps on how to capture innovation/transformation within strategic accounts. You oversee the development of a mature/dynamic multi-year customer plan detailing critical insights and new business opportunities aligned to customer priorities.

• Furthermore, you proactively explore and uncover technologies and confirm customer interest, and have an understanding of where Microsoft may not be able to compete, and how key customer competitors compete within their respective space.

• As a manager for the account team globally, you will lead multiple team members in Europe, US, Asia, and Japan directly including in V-team members.

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications (RQs/MQs)

• Bachelor’s degree in computer science, Information Technology, engineering, business or related field OR equivalent experience.

• Several years of IT and/or OT sales experiences OR equivalent experience.

• Several years of management experience.

Additional or Preferred Qualifications (PQs)

• Several years of experience in digital transformation or using technology to drive customer business outcomes.

• Both Japanese and English language proficiencies are required.

• Experiences in working in/with Japanese customer/partner environment is preferred.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .