Position Summary:

The Work Readiness Instructor for the Washington, DC Career MAP Workforce Development program will coach, facilitate, teach, and focus on preparing participants (Family Re-Housing Stabilization Program (FRSP) participants referred to Fedcap by the District of Columbia’s Department of Human Services) for employment through classroom instruction and job referrals. By creatively mixing the training topics and modes of delivery, the Work Readiness Instructor shall be responsible for creating a stimulating learning environment whereby participants continue to remain motivated throughout the employment preparation process and are connected to job opportunities.

Career MAP Program Overview

The District of Columbia (District) Career Mobility Action Plan (Career MAP) is a groundbreaking program designed to remove barriers that families confront as they pursue employment that can sustain their families. The program will provide resources directly to families who have experienced homelessness, are committed to pursuing a career, and are at risk of losing cash, food, health care, childcare, and housing benefits more quickly than their income can cover these lost resources (also known as 'benefits cliffs').

Career MAP takes a holistic, two-generational approach to supporting families. As Ascend at the Aspen Institute models, a two-generational approach includes the foundational components of family well-being: career pathways, child development, financial assets, health and wellbeing, and social capital. Most importantly, Career MAP recognizes families as drivers of their own success and the program will tailor service connections to meet the needs of individual participants. Career MAP | dhs (dc.gov) (https://dhs.dc.gov/page/career-map)

Essential Job Functions:

• Develop life skills, work readiness, job retention training curriculum by consulting with other staff regarding curriculum and training needs.

• Plan and develop materials needed for each class using textbooks, handouts, workbook information, and other sources.

• Facilitate life skills, work readiness groups, as well as coordinate and supervise independent job search, hiring fairs, and more.

• Give assignments to Customers attending classes and track performance/progress with Positions of Interest and Critical Competencies Form completion.

• Achieve monthly job placement goals by working closely with DHS Workforce Development Specialist Navigators and Community Resource Specialist to place participants in quality, long-term, unsubsidized jobs.

• Provide subject matter expertise in supportive resources and services that include but are not limited to: Earned Income Tax Credit (EITC), Childcare Tax Credit (CTC),, TANF disregards, and other benefit cliff support resources

• Design and create recruitment strategies, including hiring fairs, on-site employer visits, and info sessions.

• Review service plans and help participants achieve their employment goals.

• Develop trusted working relationships with assigned participants and monitor participant engagement and progress through Customer’s fifth year of employment.

• Observe all policies and procedures and attend all required training and certifications as scheduled.

• Responsible for capturing and recording employment information and then working closely with the participant to maintain and obtain job promotions and/or salary increases on the job.

• Diligently verify and report all aspects of participant milestone achievements to DHS.

• Stress urgency and ownership, guiding participant through a learn-by-doing process during their service planning and delivery.

• Document activities, participation, compliance, and employment progress in the Electronic Case Management (ECM) systems

• Assist in compiling data for reports, including but not limited to, participant timesheets and placement and retention reports.

• Participate in learning collaboratives through both regional and online conferences.

• Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

Education and Experience:

• A minimum of an associate degree from an accredited college or university; a minimum of one (1) year of experience in adult learning, workforce development, career training or other employment related field; and/or work experience determined to be acceptable to the agency.

• Proficiency in Microsoft Office suite and other standard business technology is required.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Equal Opportunity Employer