As an IT Support Specialist, you will be responsible for providing technical support and maintaining computer systems and networks in an organization. Your duties will include troubleshooting issues, updating software and hardware, installing new equipment, and providing users with assistance and guidance. Responsibilities Provide technical support for computer systems and software. Troubleshoot hardware and software issues. Install, configure, and maintain computer equipment. Update and maintain software and security patches. Provide assistance and training to users. Maintain accurate inventory of computer assets. Troubleshoot network connectivity issues. Respond to service requests in a timely manner. Onboarding and offboarding of staff Additional assignments as directed.

Qualifications Provide technical support for computer systems and software. Troubleshoot hardware and software issues. Install, configure, and maintain computer equipment. Update and maintain software and security patches. Provide assistance and training to users. Maintain accurate inventory of computer assets. Troubleshoot network connectivity issues. Respond to service requests in a timely manner. Onboarding and offboarding of staff Additional assignments as directed. Respond to service requests in a timely manner. Onboarding and offboarding of staff Additional assignments as directed. Troubleshooting and problem-solving skills. Communication and customer service skills. Basic proficiency in office productivity software (e.g. Microsoft Office, G Suite). Understanding of network security best practices. Ability to work with limited supervision.